How do we contact YYCIX?

Send email to info@yycix.ca for non-urgent issues, noc@yycix.ca for urgent problem reports, or peering@yycix.ca for peering requests. All inquiries will be held confidential.

What speeds are supported?

The preferred choice of connection will depend upon the location. YYCIX can support all ethernet connection types up to 100Gb. Our switches use Cisco compatible SFP+ and QSFP -- peers have to contribute a matching SFP for their port.

How much do ports cost?

The services provided by YYXIC are free. However, connection at a location is subject to agreement with the facility where the connection occurs. Please contact the facilities about their services and prices.

YYCIX may eventually start charging minimal port fees to cover equipment upgrade/servicing costs, but promises to make an announcement at least 1 year before doing so. It is difficult to estimate how much would be charged, however it will be in line with what other non-profit IX in Canada charge. YYCIX is a not-for-profit organization.

How do we donate to YYCIX?

YYCIX was built upon donations. We are very interested in receiving SFP optics, switches, or money to continue our work. We have listed our contributors on a seperate page along with ways of donating.

Does this operate like an ISP?

Internet Exchanges are not ISPs (Internet Service Providers). No traffic, bandwidth or other services are being sold by YYCIX.

The simple, noble goal is to create a meeting place where Western Canadian networks can directly exchange some of their traffic efficiently on an ethernet switch without additional costs.

Many Internet Service Providers provide their services at the locations where YYCIX has switches. YYCIX does not intend to compete with the internet service providers, but instead complement their services to improve local Internet performance.

What limitations are there on traffic?

The switch ports are configured with a variety of port-security features so that one peer cannot damage another's experience. If port-security is triggered, the port will appear "dead" for a little while.

Are there any rules?

The internet exchange switch is a fabric shared by all peers. Peers must avoid doing anything which might overload the fabric, mis-direct traffic, or otherwise cause harm to any other peers. If a peer shows a willful disregard for others, they will be disconnected by the operators. The full set of Exchange Participation Rules are published.

We require peers to be registered at http://peeringdb.com, because visibility there will encourage other networks to join as well, bringing more benefit to all. Our route filtering software uses information from that record, so try to keep it accurate.

What BGP communities are available for traffic engineering?

Our route servers perform actions based upon many industry standard BGP communities. A detailed document explains these.

What is the process for getting connected?

Send us an email telling us about your network and requesting a port. All inquiries will be held confidential.

Please see our Locations list for datacenter contact information to make arrangements for a cross-connect.

What other services can we expect?

YYCIX also makes available a GPS-based NTP server at ntp.yycix.ca. This can be used as an additional time syncronization source for your network - it has very low latency and high accuracy.

How is maintainance performed?

The YYCIX operators (noc@yycix.ca) perform best effort to limit disruptive downtime or other events by using the BGP session culling methods described in BCP 214. See also a video.